I am most impressed witht he personal approach to patients that Adam approaches his overall practice. The enhanced information exchange made possible by his application of technology is also very impressive. I believe these combined patient care capabilities provide both Dr. & patient with a higher quality of information exchange in a collaborative setting.
anonymous,
like the thouroughness with which my teeth are cared for by Drs. Roca. I also like that I don’t ever have to wait very long before I am called to see the dentist. Finally, I really like getting the text message reminders of my appointment. Thank you for such great service.
Laura,
I’d been avoiding choosing a dentist in DC, but finally took the plunge and picked Dr. Roca randomly off the list of places my insurance covered. An excellent choice!
The doctor is incredibly friendly, making conversation and explaining everything to you without expecting you to carry on a conversation when your mouth is wide open and he’s scraping plaque off your teeth.
The office earns another star for the technology they use during your exam. Now, I know a lot of people don’t want to see their teeth or their x-rays, but I love this kind of stuff, so I was thrilled when he whipped my chart up on the large tv screen in the corner and proceeded to show me pictures of my teeth, where the plaque had built up, and explained why my permanent retainer didn’t need to come out yet. Then we took x-rays, and he pulled those up on the screen as well, telling me exactly how they look for cavities and then pointing out the little ones I had on either side of my mouth. (first ones since childhood…that’s what i get for not going to the dentist for two years!)
They earned the third star for their flexibility. My first appointment was at 7 am, and I forgot about it until promptly at 7 when my calendar informed me i was supposed to be at the dentists. They took me anyway, at 7:30, and were very gracious about my complete lack of memory. Then, upon discovering I had cavities that needed to be filled and could only take an appointment before July 15, the receptionist rescheduled her daughter’s appointment so that I could still get treatment while covered by my insurance. Above and beyond, and much appreciated.
The last star is earned purely on a gut feeling. I liked them, they fixed my teeth, and they didn’t hurt me while doing it. I’m sorry that i’ll have to find a new dentist all over again when I move.
The only reason they don’t get 5 stars: I didn’t get the nice little baggie at the end with the toothbrush and floss and stuff. but maybe that’s because i was late.
Emily S. says,
Got me in fast and explained my options in detail. Would recommend! The other dentists I have been to they have the front desk explain the work to you. Dr. Roca sat down with me and explained the different options in detail. I also like the different technology, many things that I have never seen before! I agree with the first review too.
Mike b.,